To check the status of an existing order click here

We use Royal Mail's first class recorded delivery service for all UK orders at a cost of £2.95, you should allow up to 5 days for your item to be delivered using this service.

If you need your order delivered quicker, we use Royal Mail's Special Delivery service at a cost of £5.95.

Order by 3.30pm Mon, Tue, Wed or Thurs - Delivered Next Day
Order by 3.30pm Friday - Delivered Monday
Order after 3.30pm Friday or Sat/Sun - Delivered Tuesday

If you need to place an order after 3.30pm and need a quick delivery please call us on 01322 287919 where we will advise the earliest possible delivery date.

Please note we cannot guarantee delivery timescales as we rely on Royal Mail to deliver our parcels, however over 99% of parcels are delivered on time.

How to order:

Ordering online with The Mug people is simple!

Find the item you wish to buy and click the "BUY" button, you will be taken to the cart screen.

You can pay using PayPal

Click checkout and you will be taken to a secure payment processing page to enter your payment details.

Enter your payment information to confirm your order.

When you have placed your order you will receive a confirmation by email, we will also confirm by email when the item(s) have been posted.

To check the status of your order click here